Professional Piano Repairs in South Wales

With over 40 years of experience working with pianos, Piano Tuning Company provides professional piano repairs throughout Cardiff, Newport, Usk, Monmouth, Abergavenny, Crickhowell and across South Wales.

From a sticking key or broken string to action problems, soundboard issues and extensive restoration work, we can diagnose problems and advise on the most appropriate solution.

Many piano faults can be repaired during a visit. Where more extensive work is required, we can assess the instrument and explain the available options before proceeding.

Piano Repairs & Maintenance

We undertake a wide range of piano repairs and maintenance, including:

• Sticking, sluggish or uneven keys

• Broken or damaged keys

• Replacement and repair of key tops

• Key bushings and key frame repairs

• Action repairs and adjustments

• Replacement of worn or broken action parts

• Hammer repairs and replacement

• Hammer reshaping

• Damper repairs and adjustment

• Pedal repairs

• Pedal and trapwork mechanisms

• Broken string replacement

• Bass string replacement

• Tuning pin problems

• Loose tuning pins

• Buzzes, rattles and unwanted noises

• Felt and cloth replacement

• Moth damage and deterioration of felts

• Piano castors and replacement castors

• Castor cups

• Piano legs and structural fittings

• Hinges, locks and cabinet fittings

• General mechanical faults and adjustments

Soundboards, Bridges & Structural Problems

The soundboard is at the heart of an acoustic piano and problems can sometimes develop through age, movement, changes in humidity or previous damage.

We can inspect and advise on:

• Cracked soundboards

• Loose soundboard ribs

• Buzzes and rattles

• Bridge problems

• Bridge pins

• Structural problems

• Loose or damaged components

• Problems caused by excessive dryness or humidity

Not every visible soundboard crack means that a piano requires major restoration. The instrument should be properly assessed to establish whether the crack is causing a genuine structural or acoustic problem.

Upright Piano Backcloths

The backcloth fitted behind many upright pianos can deteriorate, become damaged or disappear completely over many years.

We can advise on the repair or replacement of upright piano backcloths as part of the maintenance or restoration of an instrument.

Piano Casework Repairs & French Polishing

As well as his experience as a piano technician, Robert trained in French polishing at the London College of Furniture over 40 years ago and has extensive experience in traditional furniture and piano restoration.

Over the years, Robert has also trained more than 50 students in the art of French polishing and restoration, passing on traditional skills and techniques developed over four decades.

Piano casework services can include:

• Traditional French polishing

• Piano casework and cabinet repairs

• Scratches, marks and damaged finishes

• Casework cleaning and detailing

• Colour matching and sympathetic finish repairs

• Restoration of faded or deteriorated finishes

• Cleaning, polishing and restoration of older piano cabinets

• Restoration and reconditioning of piano casework

Where appropriate, the aim is to preserve and restore the character of the original finish rather than unnecessarily replacing it.

Damp Chaser & Piano Life Saver Systems

Robert has first hand experience of Damp Chaser systems dating back to his training at Knight's Piano Factory in Loughton, Essex, where Damp Chaser systems were manufactured and Robert was involved in their production. 

Changes in humidity can have a significant effect on an acoustic piano, particularly its tuning stability and wooden components.

We can advise on Damp Chaser and Piano Life Saver humidity control systems where appropriate, including installation, maintenance and servicing.

A humidity control system can be particularly useful where a piano is situated in an environment subject to significant seasonal changes in humidity.

Piano Action Repairs & Regulation

The thousands of individual components within a piano action gradually wear and move out of adjustment.

Problems can include uneven touch, sluggish notes, repeated notes failing to respond correctly, excessive movement, noise and poor control.

We undertake action repairs and regulation to restore the correct operation and responsiveness of the instrument.

Where appropriate, repair and regulation can transform a piano without the expense of complete restoration.

Piano Voicing & Tone

If a piano has become excessively bright, harsh, uneven or dull, the problem may not be tuning alone.

Voicing involves working with the hammers and action to improve the quality, balance and consistency of the piano’s tone.

Please see our dedicated Piano Voicing page for further information.

Piano Servicing & Deep Cleaning

Older and neglected pianos can accumulate many years of dust, debris and deterioration internally.

Alongside mechanical servicing, we offer specialist internal cleaning and attention to areas that cannot normally be reached during ordinary household cleaning.

Please see our Piano Servicing & Deep Cleaning page for further information.

Restoration & Reconditioning

Sometimes an individual repair is only part of a much larger problem.

For older, worn or neglected instruments, reconditioning or restoration may be the more appropriate solution.

We can assess the condition of the piano and advise whether repair, reconditioning or more extensive restoration is worthwhile.

Please see our dedicated Piano Restoration & Reconditioning page for further information.

Insurance Companies & Insurance Related Piano Work

Piano Tuning Company also undertakes specialist piano work for insurance companies and insurance related claims throughout the UK.

Services can include:

• Inspection and assessment of damaged pianos

• Identification of damage and necessary repairs

• Professional reports and estimates

• Assessment of whether repair or restoration is practical

• Remedial repairs

• Reconditioning

• Restoration

• Advice concerning the condition and repairability of an instrument

Unlike our normal tuning and local piano services, insurance related piano work can be undertaken throughout the United Kingdom.

Insurance companies, loss adjusters and policyholders are welcome to contact us to discuss individual cases.

Piano Removals, Pianos Bought & Sold

In addition to tuning, repairs, regulation and restoration, Piano Tuning Company also offers a range of other piano services.

These include:

• Piano removals

• Pianos bought and sold

• Piano disposal

• Advice on purchasing a second hand piano

• Assessment of pianos prior to purchase

If you are buying, selling, moving or disposing of a piano, please contact us to discuss your requirements.

Neglected & Problem Pianos

If a piano has not been serviced for many years, don’t assume that it is beyond repair.

We regularly encounter older and neglected instruments with several problems occurring together. The first step is to establish the actual condition of the piano and determine what work is genuinely necessary.

Where sensible, repairs can often be prioritised so that the most important problems are addressed first.

Over 40 Years of Piano Experience

With more than four decades of experience working with acoustic pianos, we can diagnose and repair a very wide range of mechanical, structural and tonal problems.

The repairs listed above are not exhaustive. If your particular piano problem isn’t mentioned, please contact us and describe the fault.

Need a Piano Repair?

If your piano has a broken part, sticking key, unwanted noise, mechanical problem or simply doesn’t feel or sound as it should, get in touch.

Piano repairs are available throughout Cardiff, Newport, Usk, Monmouth, Abergavenny, Crickhowell and surrounding areas of South Wales.

Insurance related piano work is available throughout the UK.